At KeralSpices.com, operated by Green Gram Foods and Spices Pvt. Ltd., we process and dispatch orders promptly to ensure timely delivery of our spices and food products.

No Order Cancellation

Once an order has been successfully placed and payment has been completed, it cannot be cancelled, modified, or refunded at the customer’s request.

As our products are packed, processed, and prepared for dispatch immediately after an order is confirmed, there is no scope for cancellation of placed orders.

Customer Responsibility

Customers are requested to carefully review the following before placing an order:

• Product selection

• Quantity and weight

• Shipping address

• Contact information

• Billing details

By completing a purchase on KeralSpices.com, the customer acknowledges and agrees that the order is final and cannot be cancelled.

Exceptional Circumstances

Green Gram Foods and Spices Pvt. Ltd. reserves the sole right to cancel an order under exceptional circumstances, including but not limited to:

• Product unavailability

• Pricing or technical errors

• Payment verification issues

• Suspected fraudulent transactions

• Regulatory or legal restrictions

In such cases, any amount received from the customer will be refunded through the original payment method.

Contact Us

For any questions regarding this Cancellation Policy, please contact:

Green Gram Foods and Spices Pvt. Ltd.
KeralSpices.com
Puttady, Idukki, Kerala, India

Email: info@greengramspices.com

By placing an order on KeralSpices.com, you acknowledge and agree to this Cancellation Policy.